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TABLE OF CONTENTS



Step 1: Implementation Fee

The implementation fee is a one-time charge that GO customers are required to pay for utilizing the services.

This fee is agreed upon in the contract and will be invoiced per the contract.



Step 2: Invoicing

After the contract has been agreed upon, you will be asked for billing details- including your name, email address, contact number, and address (optional).

Once this is done, you’ll receive an e-invoice from the DerbySoft support team in your provided email address.



Step 3: Payment

Tip: 
The invoice is due 30 days from the date of issue.

To ensure access to the services, please provide the payment reference to DerbySoft by the due date.




Step 4: Account Activation

Once the Implementation Fee payment is received, the DerbySoft support team will activate your account and assign you a customer ID.

This Customer ID is a unique identifier used throughout the Go platform. Please refer to the customer ID when sending any correspondence.