As part of our design update, the screenshots are currently being revised.

Please follow the below steps if you need to request a new report:

• Step 1: To request a new report please press the "Add New" button.
• Step 2: Input the reporting period, select the report topic, and click the "Request" button. The report will be sent to the queue.
• Step 3: Once the report is processed, you will receive an email notification.
• Step 4: Download the report by clicking on the link in the email.

Four types of reports can be generated and downloaded:

• Transactions report includes various transaction types such as shop, live check, book, cancel, etc.
• Reservations encompass Gross Bookings Total and Cancellation Bookings Total. If you need to download the reservation details, please refer to the FAQ at the bottom of the article.
• Error Report provides an error summary. 
• TPS is applicable for pull distributors only.

FAQ

Q: How to download reservation details based on a specific date range?

A: Please navigate to Operation >> Reservation >> Distributor Reservation Page, perform a reservation search and then export the results.